Payment and delivery

Applies to all GSMguru shops.

Payment

  • Bank transfer (include order number)
  • Cash on site
  • Card on site
  • PayPal
  • Apple Pay
  • Google Pay
  • Paysera

Important to know

  • Orders not paid within 2 working days will be cancelled.
  • When shipping device for repair – prepayment is required.

Delivery and collection

  • Customer pays for shipping to the service, and the seller pays for shipping back to the customer.
  • Free delivery in Lithuania for orders from €69.

Delivery methods

  • Venipak
  • DPD
  • Omniva
  • LP Express

Shipping for repair

  • The device must be safely packed in a box wrapped with protective material.
  • Include a note with name, phone number, and email address. Cases or other accessories are not required.

Product returns (14 days)

  • Products can be returned within 14 days if unused, undamaged, and in original packaging.
  • Exceptions: Personalized or perishable products cannot be returned.
  • Return address is arranged individually (Žemynos g. 18 or Estų g. 1, Vilnius).
  • Customer is responsible for value decrease due to improper use.

Product warranty (24 months)

  • All products have a 24-month warranty for factory defects.
  • Warranty does not apply to: mechanical damage, liquid damage, and natural wear.
  • Warranty claims are confirmed the same day.
  • Warranty applies under Lithuanian law.

Repair warranty (up to 6 months)

  • Repair works are covered by up to 6 months warranty.
  • Warranty duration depends on the type of work performed.
  • Warranty does not apply if damage occurred due to customer fault.
  • Note: Repair warranty differs from product warranty.
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